Project Director for MCO Business Acumen NASDDDS
301 N Fairfax Street, Suite 101
Alexandria, VA 22314
Laura has more than 24 years of experience working in the field of intellectual and developmental disabilities (I/DD). Laura began her career working for a private, nonprofit community based provider as a program coordinator. While working there, she was part of a team that lead the effort to close the sheltered workshop and connect people to their community through person centered planning and practices and witnessed the positive change in people's lives who were affected by the transition. With that background, Laura has spent her career working for people, families and with organizations to promote systems change that will better support quality of life for people so that they may realize their dreams and personal goals.
Prior to joining NASDDDS, Laura was the Director of Employment and Community First CHOICES and Select Community for BlueCross/BlueShield of Tennessee. Employment and Community First CHOICES is Tennessee's new Managed Long Term Services and Supports HCBS program for people with I/DD that went live July 1, 2016. As part of a statewide leadership team composed of Tennessee Department of Intellectual and Developmental Disabilities (DIDD), TennCare (Tennessee's state Medicaid agency), other MCOs and community providers she was involved in the development of the program and the implementation and the launch of Employment and Community First CHOICES.
Laura also worked for the Tennessee Department of Intellectual and Developmental Disabilities for more than 17 years, serving most recently as Assistant Commissioner for Policy and Innovation. While at DIDD, Laura lead the state in the "Becoming a Person Centered Organization" community of practice which was a multi-year, multi-state initiative where organizations, policies and practices were examined at all levels to determine and implement changed needed to transform to a more person centered organization. She also lead the efforts to help make Tennessee DIDD the first state system providing I/DD services to become accredited by the Council on Quality and Leadership (CQL). Tennessee received accreditation from CQL in January of 2015 after three years of intensive training, support, data collection and planning using the person-centered organizations accreditation tools. She also provided training and technical assistance to other states and community organizations regarding improving quality and person centered planning using the CQL accreditation process.